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CUSTOMER BENEFITS

To provide our customers with the best services, we offer them a lot of benefits.

DISCOUNTED RATES

Using our experience in the market and our strong purchasing power, 1BigEurope is able to provide the most competitive rates for accommodation and other related travel services.

  EASY BOOKING PROCEDURE

There are 4 quick and simple steps to finalize booking. Confirmation within several hours. If your first choice is not available we offer you alternative accommodation. Booking with 1BigEurope is really quick and easy!

 
THE BIGGEST CHOICE

We do our best to provide you with the widest choice of hotels; from cheaper accommodation for those on a budget to luxurious 5* hotels for those looking for a bit extra - 1BigEurope will always find the right hotel to suit your needs!

  CUSTOMER CARE

We are committed to providing an excellent service to all of our customers and it is our objective to ensure that for all our customers around the world, there is always someone available on hand in our offices to handle your questions. Enjoy our skills and knowledge!

 
NO HIDDEN FEES

With 1BigEurope there are no Cancellation Fees unless 4 day(s) prior to check-in date and there are no hidden booking fees - our rates are final and include VAT, breakfast, all local taxes and credit card fee. You can always see an amount to be paid.

  COMPLETE TRAVEL SERVICES

1BigEurope.com is able to provide you with all types of accommodation as well as any additional services you may need like car-hire, visa services, tour-guide services - just ask our one of our representatives about your requirements.


LOYALITY CLUB

The 1BigEurope Loyality code allows our regular customers to receive a discount on bookings made through the website. Use your personal loyality code every time you book through the website and when the total value of all processed reservations reaches 3000 EUR you will receive a 3% discount, when your total business with us reaches €6000 you will receive a 5% discount and on when your business with 1BigEurope reaches €9000 you'll get a massive 7% discount on all future bookings! Just register on the website for your loyality code, and then pass it on to your friends!

Bookings value Discount
from 0 up 3000 EUR 0%
from 3000 up 6000 EUR 3%
from 6000 up 9000 EUR 5%
more than 9000 EUR 7%

SPECIAL OFFERS & LAST MINUTE DEALS

1BigEurope is constantly in communication with its partners in Central and Eastern Europe so that we can provide our customers with the very best deals around.

  LOCAL SUPPORT

We team up with the best local partners to provide localised customer support to our clients. Our partners have been chosen because of their local skill and knowledge and because they are the most experienced and reliable tour operators in that area!
You could find their contact details on the vouchers.

 
ON-LINE PAYMENT

Global Payments, Inc. authorised by VISA and MC enables our customers to make payments on-line via the 1BigEurope payment page in one simple and secure transaction.

  SECURE BOOKING

1BigEurope.com guarantees that all sensitive information (your name, address and credit card number) will be protected by using the latest SSL encryption with the best security practices available, so you can be safe in the knowledge that your online transaction will be private and secure!

 
DETAILED HOTEL INFORMATION

1BigEurope will provide you with a full description of your accommodation including photographs and maps!

  UNIQUE SEARCH OPTIONS

1BigEurope operates an advanced hotel booking service which allows our customers to search by star rating, location, type of facility, maximum price and so on, and our powerful software will display automatically all of the available room categories for the chosen dates of travel.

 
Contact us! We're here to help! More info

phone: +420 415 658 580
fax: +420 415 658 497

We speak these languages:

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  • get loyality code to earn a discount
  • payment options
  • it's free

Letenky
Special price for bookings made
from 13.11  to 19.11.2017


BUDGET HOTELS & HOSTELS

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the TOPs by our clients:

Berlin
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Prague
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